LG Direct Drive Washing Machine Service Manual

The LG Direct Drive Washing Machine is an advanced laundry appliance featuring direct drive motor technology, multiple wash programs, energy-efficient operation, smart diagnosis system, turbo wash functionality, child lock, delay start, and various fabric care options. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Operating Procedures 8. Maintenance Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Direct Drive Motor, Control Panel, Door Lock, Drain Pump, Water Inlet Valves, Detergent Dispenser, LED Display.

FeatureDescription
Direct Drive MotorDirect connection to drum for quieter operation and longer lifespan
Smart DiagnosisAutomatically diagnoses issues through sound patterns
Turbo WashReduces wash time while maintaining cleaning performance
6 Motion DD TechnologyMultiple wash motions for different fabric types
Child LockPrevents accidental program changes
Delay StartProgram washing cycle to start later
Energy SavingOptimizes water and energy consumption
Steam FunctionRemoves allergens and reduces wrinkles
LED DisplayShows cycle progress and settings
Multiple Wash ProgramsCotton, Synthetic, Delicate, Quick Wash, etc.

Installation

Unpack and inspect contents. Place on level surface.

  1. Remove shipping bolts: Use wrench to remove all shipping bolts from rear panel.
  2. Connect water supply: Attach hot and cold water hoses to corresponding valves.
  3. Connect drain hose: Secure drain hose to standpipe or sink.
  4. Level the machine: Adjust leveling feet until machine is stable.
  5. Plug into grounded electrical outlet.

WARNING! Machine is heavy; use two people for handling. Ensure all connections are secure before operation.

First-Time Setup

Power on washing machine; follow initial setup procedure.

  1. Remove shipping materials: Ensure all packing materials are removed.
  2. Run test cycle: Select quick wash cycle without laundry to clean drum.
  3. Set preferences: Configure default settings like temperature, spin speed.
  4. Test functions: Verify all wash programs and features work properly.
  5. Program child lock: Enable if needed for safety.

CAUTION! Ensure machine is level and stable before first use.

Specifications

Controls and Settings

Access functions via control panel. Main Controls: POWER, PROGRAM SELECTION, START/PAUSE, OPTION BUTTONS.

Display: Shows cycle time, selected options, error codes.

Wash Programs: COTTON, SYNTHETIC, DELICATE, QUICK WASH, WOOL, SPORTS WEAR, ALLERGEN, TURBO WASH. Options: TEMPERATURE, SPIN SPEED, PRE-WASH, EXTRA RINSE, DELAY START. Special Features: CHILD LOCK, NIGHT MODE, STEAM FUNCTION.

Connecting Utilities

Water Supply: Hot and cold water connections. Drain: Standpipe or sink connection. Electrical: Grounded outlet.

  1. Turn off water supply before connecting hoses.
  2. Use only approved hoses and fittings.
  3. Ensure drain hose is properly secured and not kinked.
  4. Verify electrical outlet is properly grounded.

Tip: Install water hammer arrestors if water pressure is high.

Operating Procedures

Supports various fabric types and soil levels.

  1. Load laundry: Open door, load clothes evenly around drum.
  2. Add detergent: Use appropriate amount in dispenser drawer.
  3. Select program: Choose wash program based on fabric type.
  4. Set options: Adjust temperature, spin speed, and additional features.
  5. Start cycle: Press START/PAUSE to begin washing.
  6. Monitor progress: LED display shows remaining time.
  7. Unload: Wait for door lock to release before opening.

WARNING! Do not overload machine. Balance load for optimal performance.

Maintenance Features

Self-Clean: Run tub clean cycle monthly. Smart Diagnosis: Automatically detects issues. Error Codes: Display shows specific error messages for troubleshooting.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth. Clean detergent dispenser monthly. Run tub clean cycle regularly.

CAUTION! Do not use abrasive cleaners. Keep control panel dry.

Regulatory Information

CE Certified: Complies with European safety standards. Energy Label: A+++ rating. RoHS Compliant: Free of hazardous substances. Water Efficiency: Meets EU water efficiency standards. For support, visit www.lg.com or contact LG Customer Service at 0344 847 5454.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine won't startPower/door lockCheck power connection; ensure door is properly closed.
No water fillingWater supply/hosesCheck water valves are open; inspect hoses for kinks.
Excessive vibrationLeveling/load balanceRe-level machine; redistribute load evenly.
Water not drainingDrain pump/filterClean drain filter; check drain hose for obstructions.
Error codes displayedVarious faultsRefer to error code chart in manual; use smart diagnosis.
Poor cleaning resultsDetergent/loadingUse correct detergent amount; avoid overloading.

Reset: Unplug for 1 minute then restart.

Service: 0344 847 5454; www.lg.com/uk/support

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