LG BP350 Service Manual

The LG BP350 is a high-performance Blu-ray Disc player featuring Full HD 1080p video playback, built-in Wi-Fi connectivity, Smart TV capabilities with access to streaming services, USB connectivity, HDMI output, Dolby Digital audio support, and energy-efficient operation. Below are comprehensive sections covering technical specifications, installation procedures, operational guidelines, maintenance, and troubleshooting.

Product Overview

Key components: Blu-ray disc drive, front panel controls, rear connectivity panel, remote control, power supply unit.

Component	Description
Disc Tray	Motorized loading mechanism for Blu-ray/DVD/CD media
Front Panel Display	LED indicators for power, network status, and disc activity
HDMI Output	Digital audio/video connection to TV or receiver
Ethernet Port	Wired network connectivity
USB Port	For external storage devices and media playback
Optical Audio Output	Digital audio connection to sound systems
Power Input	AC power connector
Wi-Fi Module	Internal wireless networking capability

Technical Specifications

• Video Format: Full HD 1080p, supports 24p True Cinema
• Audio Format: Dolby Digital, DTS, Dolby TrueHD, DTS-HD Master Audio
• Disc Compatibility: BD-ROM, DVD-Video, DVD-R/RW, CD-DA, CD-R/RW
• Connectivity: HDMI 1.4, USB 2.0, Ethernet 10/100, Wi-Fi 802.11n
• Smart Features: LG Smart TV platform, Netflix, YouTube, Amazon Prime Video
• Power Consumption: 15W (operation), 0.5W (standby)
• Dimensions: 430mm (W) x 54mm (H) x 219mm (D)
• Weight: 2.1 kg

Installation Guide

Unpack unit and verify all components are present.

1. Place unit on stable, level surface with adequate ventilation.
2. Connect HDMI cable from BP350 to TV or AV receiver.
3. For audio systems, connect optical audio cable if required.
4. Connect Ethernet cable or configure Wi-Fi for network access.
5. Plug power cord into AC outlet.

WARNING! Ensure proper ventilation around unit; do not block air vents.

Initial Setup

Power on unit and follow on-screen setup wizard.

1. Select language: Choose from available options (default: English).
2. Network setup: Configure wired or wireless connection.
3. Time/Date settings: Set local time zone and automatic time update.
4. Smart TV registration: Create or sign in to LG account.
5. Software update: Check for and install latest firmware.

NOTE: Keep unit connected to internet for automatic updates.

Operation Instructions

Basic playback controls and menu navigation.

Remote Functions: POWER, PLAY/PAUSE, STOP, SKIP, MENU, HOME, Navigation arrows, OK, RETURN, Number keys.

Disc Playback: Insert disc, unit automatically recognizes media type. Use PLAY/PAUSE for control. Access special features via POP-UP MENU. USB Playback: Connect USB device, select source, navigate files. Smart Features: Press HOME button to access apps and streaming services.

Network Configuration

Wired and wireless setup procedures.

1. Wired: Connect Ethernet cable - automatic configuration.
2. Wireless: Access Network Settings, select Wi-Fi network, enter password.
3. Test connection: Verify internet access in Network Status.
4. Advanced settings: Configure IP address manually if required.

Tip: For optimal streaming performance, use wired connection when possible.

Smart Features

Access to streaming services and online content.

• Netflix: HD streaming with Dolby Digital Plus
• YouTube: 1080p video playback
• Amazon Prime Video: Access to Amazon content library
• Web Browser: Basic internet browsing capability
• Content Store: Download additional apps and services

Requires active internet connection and service subscriptions.

Maintenance Procedures

Regular maintenance for optimal performance.

1. Cleaning: Use soft, dry cloth for exterior; avoid chemicals.
2. Disc drive: Keep free of dust and debris.
3. Ventilation: Ensure air vents remain unobstructed.
4. Software: Regularly check for firmware updates.

CAUTION! Unplug unit before cleaning. Do not use liquid cleaners.

Error Codes & Diagnostics

Error Code	Description	Resolution
E01	Disc read error	Clean disc, check for damage
E02	No disc detected	Insert compatible disc properly
E03	Lens cleaning required	Use approved cleaning disc
E04	Overheating	Allow unit to cool, improve ventilation
E05	Network connection failed	Check cables/router settings

Safety Information

Important safety precautions and regulatory compliance.

• FCC Part 15 Class B compliant
• Energy Star certified
• RoHS compliant
• Operating voltage: 120V AC, 60Hz
• Operating temperature: 5°C to 35°C

WARNING! No user-serviceable parts inside. Refer servicing to qualified personnel.

Troubleshooting Guide

Problem	Possible Cause	Solution
No power	Power cord disconnected	Check power connection and outlet
No video output	HDMI connection/input selection	Verify HDMI cable and TV input source
Disc won't play	Region code mismatch/disc damage	Check region compatibility, clean disc
Network issues	Router/Wi-Fi problems	Restart router, check network settings
Remote not working	Batteries/obstructions	Replace batteries, ensure line of sight

Factory Reset: Settings > System > Reset to Initial Settings

Support: LG Customer Service 1-800-243-0000 or www.lg.com