LG Aria 24 IP Phone System Manual

The LG Aria 24 IP Phone System is a comprehensive VoIP communication solution designed for small to medium-sized businesses, featuring 24 IP phone capacity, SIP protocol support, auto-attendant, voicemail, call forwarding, conference calling, caller ID, speed dial, call transfer, and system administration via web interface. Powered by standard PoE or AC adapter. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. System Administration 8. Advanced Features 9. Maintenance & Updates 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base unit with 24-port switch, IP Phones, Power adapter, Ethernet cables, Administration console.

Feature	Description
SIP Protocol Support	Standard VoIP protocol for interoperability
Auto-Attendant	Automated call routing and greeting
Voicemail System	Individual and group voicemail boxes
Conference Calling	Multi-party conference up to 8 participants
Call Forwarding	Forward calls based on time/rules
Web Administration	Remote system configuration via browser
PoE Support	Power over Ethernet for phones
Caller ID	Display caller information
Speed Dial	Quick dial programmed numbers
Call Transfer	Transfer calls internally/externally

Installation

Unpack and inspect contents. Place base unit in well-ventilated area.

Connect to network: Use Ethernet cable to connect WAN port to router.
Connect IP phones: Use LAN ports for phone connections.
Power connection: Connect AC adapter or use PoE switch.
Phone setup: Connect each IP phone to designated ports.

WARNING! Ensure proper ventilation; do not block air vents. Use surge protector for power connection.

First-Time Setup

Power on system; access web interface for configuration.

Access admin interface: Open browser, enter system IP address.
Network configuration: Set IP address, subnet, gateway.
Phone registration: Register IP phones to system.
Extension setup: Assign extensions to each phone.
Voicemail setup: Configure voicemail greetings and boxes.

CAUTION! Default admin password should be changed immediately for security.

Specifications

System Capacity: 24 IP phones maximum.
Protocol Support: SIP 2.0, RTP, TCP/IP.
Voice Codecs: G.711, G.729, G.722.
Network Ports: 1 WAN, 24 LAN (10/100/1000 Mbps).
Power Requirements: 48V DC PoE or AC adapter.
Conference Calling: Up to 8 simultaneous participants.
Voicemail Capacity: 100 hours total storage.
Operating Temperature: 0°C to 40°C.
Web Interface: HTTP/HTTPS access.

Controls and Settings

Phone controls: Handset, speakerphone, volume controls, navigation keys, programmable buttons.

Web Administration: System configuration, user management, call routing, voicemail setup, security settings.

Basic Settings: Time/date, language, ring tones, display brightness. Advanced Settings: Call routing rules, auto-attendant configuration, firewall settings, QoS configuration. User Settings: Extension numbers, speed dial, call forwarding rules, voicemail PIN.

Connecting Devices

Network: WAN port to internet router. Phones: LAN ports to IP phones. Power: AC adapter or PoE.

Turn off all devices before connecting.
Connect WAN port to router using Ethernet cable.
Connect IP phones to LAN ports.
Apply power to base unit and phones.
Verify network connectivity and phone registration.

Tip: Use quality CAT5e or CAT6 cables for optimal performance.

System Administration

Web-based administration for complete system management.

Login: Access via browser using system IP address.
User Management: Add/remove users, assign extensions.
Call Routing: Set up auto-attendant, hunt groups.
Voicemail: Configure greetings, storage limits.
Security: Set passwords, access controls.
Backup: Save system configuration regularly.
Monitoring: View call logs, system status.
Updates: Check for firmware updates.

WARNING! Always backup configuration before making major changes.

Advanced Features

Auto-Attendant: Customizable IVR menus. Call Queues: Manage incoming call distribution. Music on Hold: Custom hold music. Call Recording: Optional recording feature. Remote Access: VPN support for remote administration.

Maintenance & Updates

Regular maintenance ensures optimal performance. Check for firmware updates quarterly.

CAUTION! Backup configuration before updates. Schedule updates during off-hours.

Regulatory Information

FCC Part 15: Class A digital device; complies with interference limits for business use. CE marked for European compliance. Copyright © 2025 LG Electronics; all trademarks property of LG Corp. For technical support, visit www.lg.com or contact 1-800-243-0000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Network/Power	Check network connection; verify power to phones; restart system.
Cannot access web interface	IP address/network	Verify system IP; check network connectivity; reset if needed.
Phones not registering	Configuration/network	Check phone configuration; verify network settings; restart phones.
Poor call quality	Network bandwidth/QoS	Check network bandwidth; enable QoS; verify codec settings.
Voicemail not working	Configuration/storage	Check voicemail setup; verify storage capacity; reset voicemail.

Reset: Web interface > System > Reset to factory defaults if needed.

Service: 1-800-243-0000; www.lg.com/support