LG Access Users Manual

The LG Access is a comprehensive access control system designed for secure facility management with advanced features including user authentication, access logging, real-time monitoring, and remote administration capabilities. Below are key sections covering system overview, installation, configuration, operation, maintenance, and troubleshooting.

System Overview

Key components: Main control unit, Access readers, Door controllers, User credential database, Monitoring software, Backup power supply.

Component	Description
Control Unit	Central processing unit for system operations
Access Readers	Card/proximity readers for user authentication
Door Controllers	Electronic locks and door status monitoring
User Database	Stores user credentials and access permissions
Monitoring Software	Real-time system monitoring and reporting
Backup Power	Uninterruptible power supply for continuous operation
Network Interface	Ethernet connectivity for remote access
Alarm System	Intrusion detection and alert mechanisms
Audit Trail	Comprehensive access logging and reporting
Emergency Override	Manual override for emergency situations

Installation Guidelines

Unpack and verify all components. Install in designated secure location.

1. Mount control unit: Secure in locked cabinet or secure room.
2. Install access readers: Position at entry points with proper wiring.
3. Connect door controllers: Wire to electronic locks and sensors.
4. Network connection: Connect to secure network for remote access.
5. Power connection: Connect to main power and backup supply.

WARNING! System contains sensitive components; handle with ESD protection. Ensure all connections meet electrical safety standards.

Initial Setup

Power on system; follow configuration wizard.

1. System initialization: Power on control unit; wait for boot sequence.
2. Network configuration: Set IP address and network parameters.
3. User database setup: Create administrator account and initial user profiles.
4. Access point configuration: Define access zones and permissions.
5. Time schedule setup: Configure access time restrictions.

CAUTION! Keep default passwords secure; change immediately after initial setup.

Technical Specifications

• System Capacity: Up to 10,000 users, 500 access points.
• Authentication Methods: Card, PIN, biometric, mobile credentials.
• Network: Ethernet 10/100/1000, TCP/IP protocol.
• Power Requirements: 110-240V AC, 50/60Hz with battery backup.
• Operating Temperature: 0°C to 40°C (32°F to 104°F).
• Storage Capacity: 1 million event logs minimum.
• Compatibility: Wiegand, OSDP, RS-485 protocols.
• Software: Web-based management interface.
• Security Standards: AES-256 encryption, FIPS 140-2 compliant.

Control Panel Operations

Access system menu via web interface or local console. Main controls: POWER, MENU, ENTER, ESC, navigation arrows.

Remote Management: Web interface accessible via network browser. Mobile app available for iOS and Android.

User Management: Add/remove users, assign access levels, set time restrictions. Access Control: Define access groups, set schedules, configure holiday schedules. Monitoring: Real-time status, alarm notifications, audit reports. System Settings: Network configuration, backup procedures, firmware updates.

User Management

Create and manage user profiles with appropriate access privileges.

1. Add new user: Enter personal details and assign credentials.
2. Set access levels: Define which areas user can access.
3. Configure time restrictions: Set valid access times and dates.
4. Assign credentials: Issue access cards, set PINs, or register biometrics.
5. Review access history: Monitor user activity and access patterns.

Tip: Regular review of user access privileges enhances security.

Access Control Features

Advanced access management with multiple security layers.

1. Multi-factor authentication: Combine card and PIN for high-security areas.
2. Anti-passback: Prevent credential sharing between users.
3. Time-based access: Restrict access to specific time periods.
4. Visitor management: Temporary access for guests and contractors.
5. Elevator control: Integrate with building elevator systems.
6. Integration capabilities: Connect with CCTV and alarm systems.
7. Remote access: Manage system from authorized locations.
8. Emergency modes: Lockdown or free access during emergencies.

WARNING! Test all emergency functions regularly. Maintain backup access methods.

Security Settings

Advanced security configurations for enhanced protection. Password Policies: Minimum length, complexity requirements, expiration periods. Audit Trail: Comprehensive logging of all system activities. Alarm Configuration: Intrusion detection, door forced open, tamper alerts.

Maintenance Procedures

Regular maintenance ensures optimal system performance and reliability.

Daily: Check system status, review alarm logs, verify backup power.

Weekly: Test emergency functions, clean readers, update user database.

Monthly: Full system backup, firmware updates, hardware inspection.

CAUTION! Perform maintenance during off-hours. Follow lockout/tagout procedures.

Compliance Information

UL 294: Standard for Access Control System Units. NFPA 101: Life Safety Code compliance. ADA: Americans with Disabilities Act accessibility requirements. GDPR: Data protection and privacy regulations. FCC Part 15: Class A digital device compliance. For technical support, visit www.lg-accesssupport.com or contact 1-800-LG-ACCESS.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
Reader not responding	Power/wiring issues	Check power supply; verify cable connections; test reader output.
Access denied	User permissions/credentials	Verify user access rights; check credential validity; review time restrictions.
Network connectivity lost	Network configuration	Check network cables; verify IP settings; restart network interface.
Door not unlocking	Lock mechanism/power	Test lock mechanism; check power to lock; verify controller output.
System errors	Software/firmware issues	Restart system; check error logs; update firmware if needed.

Reset Procedure: Admin menu > System > Reset to factory defaults (use with caution).

Technical Support: 1-800-LG-ACCESS; www.lg-accesssupport.com