LG 65UH8500 Service Manual

The LG 65UH8500 is a 65-inch 4K Ultra HD Smart LED TV with webOS 3.0, HDR Pro, Local Dimming, TruMotion 240Hz, Magic Remote compatibility, built-in Wi-Fi, HDMI 2.0 inputs, USB ports, HEVC decoding, and Smart TV features. This service manual provides technical information for qualified service personnel including disassembly instructions, troubleshooting guides, circuit diagrams, and replacement part information.

1. Product Overview 2. Technical Specifications 3. Disassembly Instructions 4. Main Board Replacement 5. Power Supply Board 6. LCD Panel Assembly 7. T-Con Board Service 8. Backlight System 9. Software Update Procedures 10. Troubleshooting Flowcharts 11. Parts List

Product Overview

Major components: Main board (EAX64936804), Power supply board (EAX64936801), T-Con board (6870C-0734A), LCD panel (LG Display), LED backlight strips, Wi-Fi module, IR sensor board, and control buttons.

ComponentPart Number
Main BoardEAX64936804
Power SupplyEAX64936801
T-Con Board6870C-0734A
LCD PanelLG Display 65" UHD
Wi-Fi Module6841T-1013A
IR Sensor BoardEAX64936802
LED Backlight StripsSet of 12 strips
Stand AssemblyAKB74915601
Magic RemoteAN-MR650
Power CableAKB73755601

Technical Specifications

Disassembly Instructions

Required tools: Phillips screwdriver, plastic opening tools, anti-static wrist strap.

  1. Remove stand: Lay TV face down on soft surface, remove screws securing stand.
  2. Remove rear cover: Remove all screws from rear casing, use plastic tools to separate clips.
  3. Disconnect cables: Carefully disconnect all ribbon cables and connectors.
  4. Access internal boards: Remove shield covers to access main board, power supply, and T-Con board.

WARNING! Always disconnect power before disassembly. Handle LCD panel with care to avoid damage.

Main Board Replacement

Procedure for replacing main board (EAX64936804):

  1. Disconnect all cables from main board including power, LVDS, and input cables.
  2. Remove mounting screws securing main board to chassis.
  3. Carefully lift main board out of TV chassis.
  4. Install new main board and secure with screws.
  5. Reconnect all cables ensuring proper orientation.
  6. Test TV operation before reassembling.

NOTE: Main board replacement may require software update.

Power Supply Board

Power supply board (EAX64936801) provides voltages: 12V, 24V, 3.3V standby.

VoltagePurposeTest Point
12VMain board operationCN201 Pin 1-3
24VLED backlight driverCN202 Pin 1-2
3.3V STBYStandby powerCN201 Pin 8
PS-ONPower on signalCN201 Pin 6
BL-ONBacklight enableCN201 Pin 7

CAUTION! High voltage present on power supply board even when unplugged.

LCD Panel Assembly

65-inch UHD IPS panel with LED edge lighting. Handle with extreme care during service.

  1. Remove bezel: Carefully separate plastic bezel from front of panel.
  2. Access panel: Remove diffuser sheets and optical films.
  3. LED replacement: Replace individual LED strips if backlight failure occurs.
  4. Reassembly: Ensure all optical components are properly aligned.

WARNING! LCD panel is fragile and expensive. Use proper handling techniques.

T-Con Board Service

T-Con board (6870C-0734A) located at top center of panel. Common symptoms of failure:

Test voltages: VCC 12V, VGH 25V, VGL -7V, VCOM 6.5V

Backlight System

Edge-lit LED system with 12 LED strips. Backlight troubleshooting:

  1. Check BL-ON signal from main board (3.3V when on)
  2. Measure 24V supply to LED driver
  3. Test individual LED strips for open circuits
  4. Check current sensing resistors

LED Strip Replacement: Requires complete disassembly of LCD module.

Software Update Procedures

Methods for updating TV software:

  1. USB Update: Download firmware to USB, insert in TV, follow on-screen prompts
  2. Online Update: Network > Software Update > Check for Updates
  3. Service Menu: Using service remote to force update
  4. ISP Update: Using computer and RS-232 cable for factory programming

NOTE: Do not interrupt power during software update.

Troubleshooting Flowcharts

SymptomDiagnostic StepsSolution
No PowerCheck AC input, standby voltage, PS-ON signalReplace power supply board
No Picture/SoundTest main board voltages, check processor operationReplace main board
No Picture with SoundCheck T-Con voltages, test backlight operationReplace T-Con board or backlight
Intermittent OperationCheck for loose connections, overheating componentsReseat cables, replace faulty board
Wi-Fi Not WorkingTest Wi-Fi module, check antenna connectionReplace Wi-Fi module or main board

Parts List

Part DescriptionPart NumberQty
Main Board AssemblyEAX649368041
Power Supply BoardEAX649368011
T-Con Board6870C-0734A1
LCD Panel CompleteLG Display 65UHD1
LED Backlight Strips Set6841T-1022A12
Wi-Fi Module6841T-1013A1
IR Sensor BoardEAX649368021
Stand AssemblyAKB749156011
Magic RemoteAN-MR6501
Screw SetAKB737556021

Ordering: Contact LG Parts Department or authorized distributors.

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